Information on the processing of personal data pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR). In force since 12/08/2023
This disclosure takes into account the provisions of the GDPR and the Privacy Code (Legislative Decree 30 June 2003 n. 196). The document was also drawn up based on the Guidelines of the Privacy Guarantor (especially the Guidelines for combating spam issued by the Privacy Guarantor on 4 July 2013).
Data Controller : ResellZone SNC, Galleria Urtoller, 5, IT04674870409, email@example.com
The Data Controller has not appointed a DPO (Data Protection Officer). Therefore, you can send any request for information directly to the Data Controller.
This document describes how the Data Controller processes your personal data provided on the Site.
The main processing of your personal data is described below. In particular, the legal basis of the processing is explained, whether the provision is mandatory and the consequences of failure to provide personal data. To better describe your rights, if necessary, we have specified if and when a certain processing of personal data is not carried out. On the Site you have the possibility to enter personal data of third parties. In this case you guarantee that you have obtained the consent of these subjects to enter this personal data. Therefore, you undertake to indemnify and hold the Data Controller harmless from any liability.
Registration on the Site
The information and data requested in case of registration will be used to allow you both to access the reserved area of the Site and to use the online services offered by the Data Controller to registered users. The legal basis of the processing is the need for the Data Controller to carry out pre-contractual measures adopted at the request of the interested party. The provision of data is optional. However, your refusal to provide data will make it impossible to register on the Site.
Purchases on the Site
Your personal data will be processed to allow you to make purchases on the Site. In the case of placing an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations connected to the same (and, if necessary according to the sector legislation, to fulfill tax obligations). This processing of personal data also includes the possibility of sending communications (e.g. tracking and order information) via automated tools such as text messages and/or WhatsApp. The legal basis of the processing is the obligation of the Data Controller to execute the contract with the interested party or to fulfill legal obligations. Regardless of the above (and therefore from your consent), the Data Controller may process your data for the purpose of so-called "soft-spam", governed by art. 130 of the Privacy Code. This means that limited to the email you provide in the context of a purchase through the Site, the Data Controller will process the email to allow the direct offer of similar products/services, provided that you do not object to such processing in the methods provided for in this information. The legal basis of the processing is the legitimate interest of the Data Controller in sending this type of communications. This legitimate interest can be considered equivalent to the interest of the interested party in receiving "soft-spam" communications. The Data Controller may send emails to remind the user to complete a purchase. The legal basis of this processing is the legitimate interest of the Data Controller in sending this type of communications. Through the "follow on shop" option, the Data Controller can also process your personal data to send updates by email and/or telephone (depending on the options present on the Site from time to time) on the status of orders, shipments and/or supplies. The legal basis of this processing is the legitimate interest of the Data Controller in sending this type of communications. This interest is equal to your interest in receiving this type of updates. The provision of personal data for this purpose is optional. However, if personal data are not provided, it will not be possible for the Data Controller to send this type of communication.
Respond to your requests
Your data will be processed to respond to your requests for information. The provision is optional, but your refusal will make it impossible for the Data Controller to answer your questions. The legal basis of the processing is the legitimate interest of the Data Controller to follow up on the user's requests. This legitimate interest is equivalent to the user's interest in receiving a response to communications sent to the Data Controller.
Subject to your consent, the Data Controller may process the personal data you provide in order to send you advertising material and/or newsletters relating to its own products or those of third parties. The legal basis of this treatment is your consent. The provision of personal data for this purpose is purely optional. Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to products/services of the Data Controller and/or third parties as well as the impossibility for the Data Controller to carry out market surveys, also aimed at assessing the degree of user satisfaction, as well as to send you newsletters. These communications will be sent to the email address you provided on the Site.
Subject to your consent, the Data Controller may process your personal data for profiling purposes, i.e. for the analysis of your consumption choices by revealing the type and frequency of purchases made by you, in order to send you advertising material and /o newsletters relating to own or third party products, of specific interest to you. The legal basis of this treatment is your consent. The provision of data for this purpose is purely optional. Failure to consent to the processing of your personal data for profiling purposes will make it impossible for the Data Controller to process your commercial profile, through the detection of your choices and purchasing habits as well as to send you advertising material relating to the Controller's products of the Processing and/or third parties, of your specific interest. These communications will be sent to the email address you provided on the Site.
The Data Controller does not transfer your personal data to third parties.
The Site does not implement geolocalization tools for the user's IP address.
It is not possible to send CVs via the Site. Therefore your data will not be processed for these purposes.
The information and data requested when booking an appointment and/or a service will be used to allow you to make the reservation in question with the Data Controller in the manner indicated on the Site. The legal basis of the processing is the need of the Data Controller to carry out pre-contractual measures adopted at the request of the interested party. The provision of data is optional. However, your refusal to provide the data will make it impossible to book an appointment and/or service on the Site.
Communication of personal data
As part of its ordinary activity, the Data Controller may communicate your personal data to certain categories of subjects. In article 2 You can find the list of subjects to whom the Data Controller communicates your personal data. To facilitate the protection of your rights, article 2 may specify in some cases when your data is not communicated to third parties.
The "communication" of personal data to third parties is different from the "transfer" (governed in the previous point). In fact, in the communication the third party to whom the data is transmitted can only use it for the specific purposes described in the relationship with the Data Controller. In the case of transfer, however, the third party becomes the independent Data Controller of the personal data. Furthermore, your consent is always required to transfer your personal data to third parties.
Without prejudice to the foregoing, it is understood that the Data Controller may in any case use your personal data to correctly fulfill the obligations established by the laws in force.
Art. 1 Processing methods
1.1 The processing of your personal data will mainly be carried out with the aid of electronic or automated means, according to the methods and with the tools suitable for guaranteeing their security and confidentiality in compliance with the GDPR.
1.2 The information acquired and the methods of processing will be relevant and not excessive with respect to the type of services rendered. Your data will also be managed and protected in secure IT environments appropriate to the circumstances. On the Site, you will have the option of creating a public profile in which other users will be able to view the material you have published and your personal data (eg: photographs or videos). Therefore, you acknowledge and accept that the Data Controller is not responsible for the use that users may make of this material and of your personal data.
1.3 No "special data" is processed through the Site. Particular data are those that can reveal racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations of a religious, philosophical, political or trade union nature, health status and sexual life.
1.4 No judicial data is processed through the Site.
Art. 2 Communication of personal data
The Data Controller may communicate your personal data to certain categories of subjects. Below are indicated the subjects to whom the Data Controller reserves the right to communicate your data:
- The Data Controller may communicate your personal data to all those subjects (including Public Authorities) who have access to personal data pursuant to regulatory or administrative provisions.
- Your personal data may also be communicated to all those public and/or private entities, natural and/or legal persons (legal, administrative and tax consultancy firms, judicial offices, chambers of commerce, labor chambers and offices, etc.) , if the communication is necessary or functional for the correct fulfillment of the obligations deriving from the law.
- The Data Controller makes use of employees and/or collaborators in any capacity. For the correct functioning of the Site, the Data Controller may communicate your personal data to these employees and/or collaborators.
- The Data Controller does not use companies, consultants or professionals responsible for the installation, maintenance, updating and, in general, management of the Data Controller's hardware and software. Therefore, your data will not be communicated to these categories of subjects.
- To send its communications, the Data Controller uses external companies responsible for sending this type of communications (CRM platforms). Your personal data (in particular your email) may therefore be communicated to these companies.
- For customer assistance purposes, the Data Controller uses one or more companies appointed to provide customer care services. For this purpose only, your personal data may be communicated to these companies.
- The buyer's personal data may be communicated to post offices, couriers or shippers responsible for delivering the Products purchased through the Site.
The Owner reserves the right to modify the above list based on its ordinary operations. Therefore, you are invited to regularly access this information to check to which subjects the Data Controller communicates your personal data.
Art. 3 Storage of personal data
3.1 This article describes how long the Data Controller reserves the right to retain your personal data.
- Your personal data will be stored only for the time necessary to guarantee the correct provision of the services offered through the Site.
- For marketing purposes, personal data will be retained until consent is revoked. For inactive users, personal data will be deleted one year after the last email viewed is sent.
- Through the Site (or in any case by making a request to the Data Controller) it is possible to delete the user's account. In this case all personal data stored will be deleted and will not be stored by the Data Controller for any purpose.
3.2 Without prejudice to the provisions of article 3.1, the Data Controller may retain your personal data for the time required by specific regulations, as amended from time to time.
Art. 4 Transfer of personal data
4.1 The Data Controller is based within the European Union. Therefore, the processing of your data is safe from a regulatory point of view as it is regulated by the GDPR. If the transfer of your personal data takes place in a non-EU country and for which the European Commission has expressed an opinion of adequacy, the transfer is in any case considered safe from a regulatory point of view. This article 4.1 indicates from time to time the countries to which your personal data may be transferred and where the European Commission has expressed an opinion of adequacy.
- The user is therefore invited to regularly access this article to check whether the transfer of his personal data takes place in a country with these characteristics.
4.2 Without prejudice to what is indicated in article 4.1, your data may also be transferred to non-EU countries for which the European Commission has not expressed an opinion of adequacy. You are therefore invited to regularly view this article 4.2 to ascertain to which of these countries your data may be transferred.
4.3 In this article the Data Controller indicates the countries in which it specifically directs its activity. This circumstance may imply the application of the legislation of the country of reference, together with that of the GDPR.
- At the request of the user, the Data Controller will apply to the processing of personal data the possibly more favorable regulation envisaged by the user's national legislation.
Art. 5. Rights of the interested party
Pursuant to art. 13 of the Privacy Regulation, the Data Controller informs you that you have the right to:
- ask the Data Controller to access your personal data and to rectify or cancel them or limit the processing that concerns you or to oppose their processing, in addition to the right to data portability
- revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation
- lodge a complaint with a supervisory authority (e.g. the Guarantor for the protection of personal data).
The above rights may be exercised with a request addressed without formalities to the contacts indicated in the Introduction.
Art. 6. Modifications and Miscellaneous
The Data Controller reserves the right to make changes to this information at any time, giving appropriate publicity to users of the Site and in any case guaranteeing adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this information. In the event of substantial changes to this privacy statement, the Data Controller may also notify them by email.